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Melbourne Care Ability

NDIS support across Victoria

Empowering Independence & Quality Care Across Victoria

Compassionate, participant-focused NDIS disability support services tailored to your personal goals, choice, and control.

  • NDIS Registered Provider
  • Local South East Team
  • 24/7 Dedicated Care

With you

Care that follows your choices.

  • Listen first Your goals, culture, and daily routines set the plan.
  • Local team Support workers who know South East Melbourne.
  • Clear start A service agreement before support begins.

About us

Person-centred care across Victoria

Melbourne Care Ability supports people with disability to live with dignity, choice, and connection. We work with you, your family, and your support network across Victoria.

Support is built around your goals, your culture, and the way you want to live. You decide what good support looks like. We listen, plan with you, and adjust when life changes.

Participants, families, support coordinators, and plan managers are welcome. We respect linguistic and cultural diversity and keep communication plain and direct.

What choice and control means here

  • You choose who supports you, wherever we can match that preference.
  • Goals are written in your words, not only in service language.
  • Plans can change when your needs, home, or goals change.
  • Family and coordinators are included when you want them involved.

Why choose us

Four commitments in every support relationship

Open a card to read how each commitment works in practice.

Person-Centred Approach Tailored individual care plans built around your goals, routines, and preferences.

We start with what matters to you: how you spend your day, who you want involved, and what independence looks like. Supports are written in plain language and reviewed with you.

Dedicated Local Support Workers Experienced and vetted local staff who know South East Melbourne.

Workers are matched with your preferences in mind, including skills, personality, and language where we can. Screening checks are completed before support starts.

Rapid Response & Onboarding Fast intake and clear service agreements so support can begin smoothly.

After a referral we confirm your details, talk through the right registration groups, and prepare a service agreement you can review before anything starts.

Cultural & Linguistic Diversity Inclusive care suited to Melbourne’s multicultural communities.

We respect culture, faith, family roles, and language. Tell us what respectful support looks like for you, and we will build that into the way support is delivered.

NDIS services

Registration groups we support

Fourteen registration groups, from daily personal activities to specialised disability accommodation. Search by keyword.

Service areas

Coverage across Victoria

Support at home and in the community across Victoria, from our office in Keysborough. These are examples, not a limit. Ask about your suburb and we will confirm we can staff the support.

  • Greater Melbourne

    • Melbourne
    • Keysborough
    • Frankston
  • Barwon South West

    • Geelong
    • Warrnambool
    • Colac
  • Gippsland

    • Traralgon
    • Sale
    • Bairnsdale
  • Grampians

    • Ballarat
    • Horsham
    • Ararat
  • Hume

    • Shepparton
    • Wangaratta
    • Wodonga
  • Loddon Mallee

    • Bendigo
    • Mildura
    • Echuca

Intake

Submit a Referral / General Inquiry

We welcome referrals from Participants, Support Coordinators, Plan Managers, and Family Members.

  1. 1 Share your details Tell us who you are and which supports you want to explore.
  2. 2 We contact you We confirm goals, plan arrangements, and whether we have capacity.
  3. 3 Agree, then start Support begins after a service agreement you have had time to review.

Talk to the team

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Optional. Include the supports you need, goals, preferred times, language, or access needs. Do not include passwords or payment details.

We use these details only to respond to your enquiry.